DO WE REQUIRE A DEPOSIT FOR PARTIES?

Yes! We require a $100 deposit, at time of booking, to reserve your date. If you must cancel your event your deposit is not refunded, however we understand that life happens and will be happy to apply the deposit to a future event. The remaining balance due for your booking is due 5 days prior to your event. If you book the Big Buckaroo package HALF of your payment is due 3 weeks prior to your event so all party decor can be purchased ahead of time.

HOW FAR IN ADVANCE SHOULD I BOOK A PARTY?

Ideally 2-3 months in advance, however, please take into consideration that we are THE ONLY business in our area that is an indoor playspace, so our calendar does fill up quickly especially during the busy season! We are always booking events so always reach out no matter how close or far away your event may be! We do our best to accommodate and even offer weekday events if desired!

HOW DO I BOOK?

Use our booking request form to inquire about an upcoming event. We encourage messaging our Facebook business page (ROMP-A-ROO) if you are needing the fastest response. We check out messenger on Facebook multiple times a day! Once you have booked with us you will be given a cell phone number that you can call or text for any additional booking needs. We will always be here to help!

HOW LONG CAN MY CHILD PLAY FOR DURING OPEN PLAY?

We do not limit play time during open play! If we are open 9am-2pm you can come in at 9am and stay all the way until 2pm if you wish! You can even leave and come back when it is the same day!

DO YOU ALLOW OUTSIDE FOOD/DRINKS DURING OPEN PLAY?

Yes! We do allow outside food and drinks during open play! We just ask that you keep all food and beverages in the “cafe” area of our building. We have tables and chairs for both adults and children to enjoy eating/drinking at! We do NOT allow any items with icing such as cake, cupcakes, etc. or balloons during open play hours. We reserve those types of items for parties only!